FSpace Publications takes privacy seriously. We comply with the Privacy Act 1993 and other New Zealand legislation as it pertains to privacy, unsolicited messages etc. Our financial accounts are given to the Inland Revenue Department (IRD) every year, and those accounts include personal names for sales records. New Zealand Courts, the Police and a variety of government departments have legislated rights to request and access private information for their mandated purposes. Where we are allowed under those regulations, we will inform you of any special access requests.
We do use 3rd party services which collect information.
This website uses Google Adsense, Google Analytics and Amazon Affiliate links. These may collect a variety of information outside our control. We suggest you refer to Google’s and Amazon’s privacy declaration for these services.
We use Adobe Flash based technology on some parts of our website (for simple media purposes). We do not fully understand the degree of information Adobe is able to collect via this technology platform. We advise caution. We are endeavouring to replace this in future with more open standards reliant on the browser only, and not closed technology controlled by Adobe. Refer to Adobe and some of the other parties investigating Adobe for details on the impact of this technology on your privacy. We do not engineer any of our Flash solutions to snoop on you, or collect any kind of information on their own.
We do run our own server log analysis system, but do not capture information pertaining to personal data.
Emails and form submissions may be kept for a variety of reasons. Some material may be published on this website. Others will be shared with blacklist services to reduce the amount of spam email circulating around the internet and improve the quality of service for the web for everyone.
Data is stored on this server, our backup server, harddrives, NASs and other company machines. These are all owned by the company, are not leased, or maintained/owned by third parties. We do store our financial records and some other documentation including private information offsite with both Google and Apple using their cloud storage services.
We do not use third party marketing, mass email or other services that use personal information collected via this website, our email server etc. We do not sell your contact information to other parties, or give it away, expect as mentioned elsewhere in this declaration.
As our business sells our products through other vendor channels, depending on the policies of those vendors, we may have access to certain personal information. For instance Trademe and those people who purchase our goods are effectively dealing directly with us, so we get what all traders receive in terms of being able to complete physical sales. We keep this information to comply with IRD tax reasons. Other vendors, such as OneBookShelf give us access to client email addresses, where such clients have consented to permission to share their email with vendors from whom they purchased goods. We may use OneBookShelf’s customer email tools to contact customers, or use the email address list available to us to contact customers directly.
We also run our own mailing list server and other subscription based online services. Each of those services operate their own mechanisms for unsubscribing from them.
Under New Zealand law you have rights to know what we are collecting (as outlined in this statement), and correct it as appropriate. You also have rights to cease receiving communications from us (such as email). If you are receiving emails from us via OneBookShelf’s customer email service from us, we do not have selective control over individual customers. You must remove permission for all publishers listed at OneBookshelf websites to email you. Contact OneBookshelf for more information.
For this customers using our iOS based applications, you need to be aware that Apple collects personal information on sales and does not share any personal data with its developers, such as ourselves. We are increasing our use of Flurry Analytics software to get some data around usage of our apps (as opposed to sales and updates). Flurry do not share personal information with us, if they are able to collect any. Some of our applications also access the internet, and in particular special or normal pages on our own website. At present this means we get some further data from our log analysis, and 3rd party services on the website may collect info (see comment earlier). At present iOS app use is anonymous unless you inform us of your use.
Our software for other platforms, such as for Mac OS X, Windows, Java and Atari ST do not collect any personal information, nor communicate anything back to us regarding usage. Whether you access the software from our website, or get it as a downloaded (or sold on media) product from another vendor, any information about the download, web log usage or sale information is subject to the channel you get it from. Unless sold directly by us, we typically have no personal information. Refer to specific vendor comments elsewhere in declaration.